Frequently Asked Questions

Lessons

• Lesson Overview
• A Lesson is Not Saving the Progress
• I Can’t Pass a Lesson
• How to Use the “Start at Lesson” Feature
• Information on Lesson 13: The Arrow Keys

Activities

• Lessons with Activities
• Why Lessons 21 & 22 Don’t Have Activities

“How To” Frequently Asked Questions

• How to Auto-Populate Your Account Code During Login
• How to Reset Teacher and Student Passwords

Technical Support Troubleshooting

• Why Keys Are Not Responding
• Minimum System Requirements
• Whitelisting the Type to Learn URL for Access
• Active Directory Integration
• Set Up a Custom Browser
• Type to Learn: Compatibility with iPads