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Type to Learn Support Knowledge Base

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Certificates

2

Teacher Certificates
Student Certificates

Custom Content

5

View & Remove Assigned Content
Creating Custom Content
Assign Custom Content
Edit Custom Content
Adding Custom Content

General Support

General Support

13

Back to School Check List: Preparing Your Account for a New School Year
Teacher Guides
Money Back Guarantee Details
Auto-Populate Your Account Code
End of Year Procedures
The Student Experience

Integrations

8

Integrating Type to Learn with ClassLink
Setting Up ClassLink for Rostering
Setting Up ClassLink: Single-Sign-On (SSO) and Rostering
Help With Clever: Recommended Sharing Settings
Integrating with Clever
Help with Clever: Frequently Asked Questions

Lessons & Activities

Lessons & Activities

5

Pre-Test
Level 13 Activities Not Working?
Which Lessons Include Activities?
How are Words Per Minute and Accuracy Calculated?
Level Overview

Organizations & Buildings

Organizations & Buildings

2

Changing the Admin User Password
Creating a Building

Reporting

9

Why can’t I see today’s activities in my reports?
Yearly Procedures for Reporting
How to Save Student Reports
Generating Reports
Customizing a Report for Viewing & Exporting
Reporting

Technical Support & Troubleshooting

Technical Support & Troubleshooting

5

Whitelist Type to Learn URL for Access
Connectivity Issues
Lesson is Not Saving Progress
Can’t Pass a Lesson
Keys Do Not Respond

TTL4

14

TTL4: Online Privacy Policy
TTL4: No Longer Supported by Sunburst Support
TTL4: Network Version – Getting Started
TTL4: Web-Enabled Version – Getting Started
TTL4: User Options
TTL4: Student Reports

Type to Learn at Home

Type to Learn at Home

4

Type to Learn Home: Adding/Changing Students
Type to Learn Home: How to Login
Type to Learn Home: Did not receive my verification email
Type to Learn Home: Changing a Password

Type to Learn Settings

Type to Learn Settings

10

Spanish (ESL) Setting
Recommended Settings by Grade Range
Assessment Settings
Lesson Settings
Activity Settings
Accessibility Settings

Users & Groups

14

Back to School Check List: Preparing Your Account for a New School Year
How to Export Users
Promoting Students to the Next Grade Level
Deleting Users
Editing Grade Levels & Groups with Spreadsheet
Adding & Removing Users in Groups

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Email support@sunburst.com.

Call 800-356-3209. Press #2 for Support.

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