Help with ClassLink: Frequently Asked Questions

Updated on August 15, 2022

Single-sign-on allows your students to only have to remember one login, to access ClassLink’s LaunchPad. Once they have logged into ClassLink, the student can click on any app that is available to them on their LaunchPad and it will redirect them to that app’s page and log them in automatically.

Rostering works the same as SSO, except if a student logs into the Type to Learn app and there is no matching User for that student in the program (based on email address), that User is automatically created in the program and then logged in. This means your teachers or admins don’t have to worry about adding new students to the application, only on the ClassLink platform.

What roles are synced between ClassLink and Type to Learn?

ClassLink RoleType to Learn Role
Account AdministratorOrganization Admin
No other ClassLink Roles are synced with Type to Learn. You can still use the Building Admin role in Type to Learn, but those users will need to log in using the login form instead of ClassLink.

Unfortunately, no. In order for ClassLink to work with Type to Learn there needs to be a unique identifier, which is the student’s email address.

Yes. There is a cost to schools for utilizing the ClassLink platform. Request a demo of ClassLink to talk with their team about pricing and setting up a ClassLink account.

How long does it take to set up the integration?

Once your Type to Learn account is ready to integrate and you’ve added the app to your ClassLink account, activating the integration will only take a few minutes once our support team gets the request. Preparing a Type to Learn account for the integration may take 1-2 business days (if necessary).

Your students will log into ClassLink using whichever method you have set up for them, this could be through Google or a ClassLink login.

After logging in they should be on the LaunchPad page where all your connected apps will appear. Students simply need to click the Type to Learn icon to be logged into Type to Learn. Once the student is logged in, they will need to click the “Launch Type to Learn” link to open the program.

ClassLink connects directly with your student information system (SIS) and pulls all the data from that software. This means that as your SIS updates, so does ClassLink, and thus, all apps connected to ClassLink. There may be ways to manually add students to your ClassLink account. Check out the ClassLink Help Center for more information.

Yes! But it’s very important that you first add your student’s email addresses to Type to Learn before we activate ClassLink and you start using it for rostering. Our Customer Success team will help make sure your account is ready before activating the integration on your account.

Yes! While the Type to Learn app supports both SSO and Rostering, we can activate only SSO if necessary. If Rostering is active, SSO will also be active.

No, they cannot. Once you start using ClassLink, that will be the only method in which students and teachers can log in (Admins can still log in using the login form). This is done for security reasons, and it allows district admins to manage access to the different applications through ClassLink only. If you choose to stop using ClassLink, we can update your account with new usernames and passwords for logging in at

Who do I contact if I have a problem?

If a student is having trouble logging into ClassLink or there is a problem connecting the Type to Learn app to your district, please contact the ClassLink support team. If you are connected to Type to Learn and there is a problem logging in to the program, please contact our support team by emailing

Still need help with something?


Call 800-356-3209. Press #2 for Support.

Important Note About Integrations

Currently, Type to Learn does not perform a data sync with Clever or ClassLink. Instead, users must login to Type to Learn from an integration in order for their account to be created. This is done to ensure licenses are only used by students who are actually accessing the program.

If you would like to have all your students in Type to Learn ahead of time so you can adjust their settings, we can help import your roster from a CSV file.