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Type to Learn Support Knowledge Base

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Certificates

2

Teacher Certificates
Student Certificates

Custom Content

5

Creating Custom Content
Adding Custom Content
Assign Custom Content
Edit Custom Content
View & Remove Assigned Content

General Support

16

Teacher Quick-Start Guide
Basic Type to Learn Terminology
Clearing Student Progress
Back to School Check List: Preparing Your Account for a New School Year
Teacher Guides
Money Back Guarantee Details

Integrations

15

Clever and ClassLink Status
ClassLink: Recommended Sharing Rules
Help with ClassLink: Frequently Asked Questions
Checklist: Setting up Type to Learn with ClassLink
Connecting to the Type to Learn App in ClassLink
Checklist: Setting Up Type to Learn with Clever

Lessons, Activities & Other Tasks

7

About Assessments
Everything You Need to Know About Passing (or Failing) Tasks
Overview of a Level
How the Pre-Test Works
Level 13 Activities Not Working?
How are Words Per Minute and Accuracy Calculated?

Organizations & Buildings

2

Changing the Admin User Password
Creating a Building

Reporting

9

Usage Report
Reporting
Generating Reports
Student Reports
Why can’t I see today’s activities in my reports?
How to Save Student Reports

Technical Support & Troubleshooting

5

Can’t Pass a Lesson
Lesson is Not Saving Progress
Keys Do Not Respond
Connectivity Issues
Whitelist Type to Learn URL for Access

TTL4

14

TTL4: Online Privacy Policy
TTL4: No Longer Supported by Sunburst Support
TTL4: Network Version – Getting Started
TTL4: Web-Enabled Version – Getting Started
TTL4: User Options
TTL4: Student Reports

Type to Learn at Home

5

Difference Between Type to Learn at Home and Type to Learn for Schools
Type to Learn Home: Did not receive my verification email
Type to Learn At Home: How to Login
Type to Learn Home: Adding/Changing Students
Type to Learn Home: Changing a Password

Type to Learn Settings

11

Auto-Apply Settings For New Students Based on Group Settings
Spanish (ESL) Setting
Recommended Settings by Grade Range
Assessment Settings
Lesson Settings
Activity Settings

Users & Groups

16

Auto-Apply Settings For New Students Based on Group Settings
Clearing Student Progress
Back to School Check List: Preparing Your Account for a New School Year
Adding New Users (Students/Teachers/Admins)
Importing Users
User Settings

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